The Professional Services Team is dedicated to providing high-quality support that allows clients to extract maximum benefit from their Imagine Software investment.

Available services include business consulting, technical services, and training.

Business Consulting

Our staff of highly skilled professionals work alongside clients to provide business solutions that best fit their needs & business requirements, utilizing Imagine's front, middle & back office functionality, including the Imagine Back Office & GL Posting Engine modules. Imagine's menu of support opportunities include:

	Implementation and rollout support
	Pre-sales support
	Project management
	Gap analysis & pilot testing
	Customization specifications & business process review
	User acceptance test planning, development & review
	Parallel testing setup and on-site support
	"Go-live" support
	Outsourcing
	Business integration & expansion support
	Implementation audit and review support
	Upgrade testing and onsite

Technical Services

Imagine's core technical competencies encompass C++, Java, SQL, COM, CORBA, Perl, VB, HTML, & XML. These abilities, combined with robust financial engineering and development strengths, enable Imagine to offer sophisticated customization, implementation, integration, & ongoing application support services. Examples include:

	Installation & implementation technical support
	Hardware/software integration planning & design
	Interfaces development
	Application support infrastructure & development services
	Skills transfer & IT support training
	Outsourcing
	Customization and on-site development
	Support for new implementation initiatives & desk integration
	Implementation auditing & performance tuning
	Database tuning